Citizen cleaning team is the leading exponent of supermarket cleaning in the UAE. Delivering cleaning services to over 100 stores and to major supermarket brands, we offer a robust, effective and reliable service based on the detail of retail.

UAE shoppers now have an enviable choice. With this choice comes a fiercely competitive marketplace, with supermarkets working hard to gain, and then keep, market share.Citizens plays a crucial role in ensuring stores are cleaned to a high standard, ensuring your customers’ shopping experience is a great one. We strive to work closer than ever with your store managers, understanding their needs, allowing them to spend more time concentrating on the success of their store.

Our operations are supported by dedicated Citizen manager’s and expert supermarket cleaning operatives, making sure the right materials, equipment, training and uniforms are provided. Whether first thing in the morning, full-time janitorial provision or a clean in a remote location, every clean is as important as the last.

Warm, moist environments are ideal homes for bacteria and germs.

The Increasing Importance of Cleaning Fitness Facilities

People spend time at your fitness center because they want to be healthier, but health and fitness centers offer bacteria and germs ideal places to thrive – warm, moist places like saunas, shower stalls and locker rooms. So while your members work out, they also may be fighting off a host of bacteria that could cause an unexpected illness.

While many patrons will use disinfectant wipes and sprays on treadmills and cardio machines, other high-touch items – like dumbbells, free weights and balls used in close-contact sports – are often neglected. Computer keyboards, for example, can harbor up to 400 times more bacteria than a toilet seat and need to be cleaned. Phones, door handles, drinking fountains and even the magazines that are shared from one person to the next are notorious for hosting germs.
Coverall Franchise Owners provide specialized commercial cleaning services to fitness centers, health clubs, spas, gyms and other related facilities. With the Coverall Health-Based Cleaning System Program, your business will not only look clean and smell clean – it will actually be a cleaner, healthier place to get fit.

Gyms and Fitness Facilities Are Cleaned

Since MRSA and many other organisms can be spread by touching contaminated surfaces, Coverall Franchise Owners disinfect all critical control point surfaces, especially those in the locker room.
While many gyms now emphasize the cleaning of equipment and mats, it’s important to also disinfect all high-touch surfaces such as handrails, tables, keyboards, phones, drinking fountains and other commonly overlooked surfaces that can have an increased risk for transmitting infection.
The Coverall Program also uses its Color-Coding for Health System to avoid cross-contamination, rather than using the same cloths and mops in multiple areas.
On behalf of its Franchise Owners, Coverall will walk through your facility to identify hot spots and customize a cleaning schedule based on your needs and budget. We will ask good questions to understand what is most important to you so that the cleaning consistently meets your expectations.

The Coverall Health-Based Cleaning System Program:
• Removes 99.97% of bacteria, allergens and dust (to .3 microns) from the air
• Prevents the spread of bacteria from one area to another
• Uses the most efficient tools and techniques available
• Is environmentally responsible and recognizably “green”
• Is delivered consistently and is priced competitively

Services are delivered by trained and certified Coverall Franchise Owners and their employees who get to know you, your cleaning needs and your facility.

Hospitality Cleaning
Ensuring a Cleaner Tomorrow…

Managing housekeeping in hotels is a complex business. The challenge is to carry out hotel cleaning to an infinitely high standard in a cost effective manner. Citizen specializes in professional cleaning services for hotels and conference centers tailored to an individual property need. Our team members have the said expertise of the field and are qualified housekeeping professionals with high work ethic who deliver results and understand the importance of guest satisfaction.

Whether you are in need of supplemental housekeeping staff or you need a partner that can service the entire housekeeping operation or you need an alternative to your overnight cleaning and janitorial service, Pro Hospitality Solutions works with you and your team to develop customized schedules and satisfy your specific needs.

Whether you are running a hotel, resort, restaurant or timeshare property, whatever the size or standard of your facility, our philosophy remains the same – we have a passion for perfection. Regardless of the type of service required by Pro Hospitality Solutions clients, the bottom line must always be superior consistent results.

By implementing environmentally best practices in combination with continual improvement driven by quality audit we make your property healthier, safer and more inviting place for your guests and employees. In today’s hospitality industry cleaning services plays a vital role in making sure that guests continue coming back and cleanliness is most often the primary indicator of how well your business is.

Customer-Facing Businesses – Retail Stores and Restaurants

Customers quickly judge the quality of your products, services and brand by the appearance and smell of your facility – especially your restrooms. Attention to detail is essential.
The Relationship between Brand Experience and Cleaning

Customer-facing environments provide a host of surfaces where illness-causing germs can linger, increasing the risk of transmission to the next employee or customer who touches them.

Poor hand washing by staff members and customers can easily spread germs from restrooms to other areas such as displays, products, surfaces and checkout counters. Break rooms, computers and terminals, door handles, telephones and other high-touch surfaces harbor the most germs.

Identifying and properly cleaning these high-contaminate areas through a hygienic cleaning program provides a safer environment for customers, while also helping to reduce workplace illness and employee absenteeism.

CITIZEN commercial cleaning services to retail stores, banks, car dealerships, shopping centers, hospitality, quick-service and full-service restaurants and other customer-facing businesses. With the CITIZEN BUILDING CLEANING SERVICES L.L.C, your business will not only look clean and smell clean – it will actually be a cleaner, healthier place for everyone.

How Customer-Facing Businesses Are Cleaned

Studies show that using an effective surface disinfecting and cleaning protocol can reduce absenteeism in an organization by as much as 50% – good news to retail facilities where scheduling and staffing are critically important to daily operation.

Hygienic cleaning is a combination of using the right techniques and the correct tools to remove soils and germs.Several studies show that microfiber is better than cotton at capturing bacteria. For example, the University of California, Davis Medical Center found that cotton-loop mops reduced bacteria on floors by only 30%, whereas the microfiber mop reduced bacteria by 99%.

Another important tool in a hygienic cleaning program is the use of multi-filtration, HEPA backpack vacuums that are 70% more productive as compared to traditional push vacuums. They also improve indoor air quality by filtering dust, dirt, allergens and germs down to 0.3 microns.

On behalf of its Franchise Owners, Coverall will walk through your business with you to create a customized cleaning schedule based on your needs and budget. We will ask good questions to understand what is most important to you so that the cleaning consistently meets your expectations.

The CITIZEN Health-Based Cleaning System Program:

Removes 99.97% of bacteria, allergens and dust (to .3 microns) from the air
Prevents the spread of bacteria from one area to another
Uses the most efficient tools and techniques available
Is environmentally responsible and recognizably “green”
Is delivered consistently and is priced competitively

Offering an expert cleaning service for Hospitals and Clinics

At Citizen Cleaning Services L.L.C, we lead the way in infection control by providing cleaning solutions which offer a safe environment for patients, relatives and staff.

Due to recent events involving modern ‘super bugs’, in particular MRSA, bacteria irradiation is a priority for health organisations throughout the world. We can support you by developing strategies which assist in the removal of this troublesome, recurring problem.

Key steps taken by Citizen Cleaning Services which ensure we achieve this include:

Providing the correct cleaning equipment.
A comprehensive cleaning regime including:
Daily Cleaning Schedules
Strategic Clinical Cleanse
Scheduled Wall Washing
Ward Deep Clean Programmes
HVAC Decontamination
Breakout Control Strategies

Key services that we provide to the hospital and clinic industry include:

Daily Cleaning
Washroom Deep Cleans
Carpet Cleaning
Specialist Floor Treatments
Supply of Consumables
HVAC Decontamination
Supply of Chemicals
Supply of Equipment
Window Cleaning
Upholstery Cleaning
Wall Washing
Clinical Cleanse

Safety, security and alertness are essential when cleaning production environments. With trained and ISO 9001:2008 certified and absolute reliability, the CITIZEN BUILDING CLEANING SERVICES L.L.C is the first choice for manufacturers.

Why a Clean Manufacturing Facility Matters

A clean manufacturing facility is a safer and more productive one in several important ways. Clean floors, bathrooms, cafeterias and surfaces look nice and create a positive work environment for your employees, vendors and customers. And, just like any other work environment, industrial plants also harbor germs and bacteria that can quickly spread around your facility, creating illness that can sap your company’s productivity.

Citizen commercial cleaning services to manufacturing companies, warehouses, distribution centers, power plants and other industrial facilities. With the Coverall Health-Based Cleaning System Program, your business will not only look clean and smell clean – it will actually be a cleaner, healthier place to work.

How Industrial Facilities Are Cleaned

Manufacturing and industrial facilities are a mix of many types of areas, such as offices, cafeterias, labs, childcare, loading docks, storage, equipment rooms and restrooms – in addition to the manufacturing or assembly areas.

Some areas require a lot of regular cleaning, and others do not. Some areas, such as wide hallways with cement flooring or carpeting, can be cleaned very efficiently with the proper equipment. In manufacturing facilities,

Citizen will customize a cleaning schedule based on your specific building layout, business needs and budget. We will ask good questions to understand what is most important to you so that the cleaning consistently meets your expectations.

The Citizen Health-Based Cleaning System Program:

Removes 99.97% of bacteria, allergens and dust (to .3 microns) from the air
Prevents the spread of bacteria from one area to another
Uses the most efficient tools and techniques available
Is environmentally responsible and recognizably “green”
Is delivered consistently and is priced competitively

Services are delivered by trained employees who get to know you, your cleaning needs and your facility.

Whether its the annual cleaning contract for an office or a high rise building, these packages are tailored to meet the requirements of each customer. These include but are not limited to:

• Floor Polishing, Buffing and Scrubbing
• General Cleaning
• Bathrooms
• Carpet Cleaning

Our CITIZEN BUILDING CLEANING SERVICES L.L.C team provides you a satisfactory cleaning service to each of our valid customers.We will care your property with a great care and clean from each corner to corner. We strictly monitor our service , to satisfy your needs. We also provide full service in villa and apartment . as well as you can able to select our professional service according to your needs.

Have sufficient cleaners for your building cleaning needs. We can field enough and experienced staff to clean a wide range of structures in the whole of Dubai – from the smallest villa to the most huge buildings.

Our experience in cleaning hotels, restaurants, commercial and residential buildings, offices, schools, hospitals, and many other types of structures is so rich that we know your expectations and we’re sure we can meet them all. Pretty Cleaning guarantees that you will be able to save on money and time by availing any or all of our services.

Cleaning of the building can be done regularly or it can be done as one-off cleaning or one-time cleaning – whichever suits your needs. You can select from among the services that we offer and ask for our cleaners. We have a great team of cleaners for your buildings and windows.

CITIZEN BUILDING CLEANING SERVICES L.L.C can provide all the cleaning equipment and materials, or you may opt to supply them all.

Our CITIZEN BUILDING CLEANING SERVICES L.L.C team provides you a satisfactory cleaning service to each of our valid customers.We will care your property with a great care and clean from each corner to corner. We strictly monitor our service , to satisfy your needs. We also provide full service in villa and apartment . as well as you can able to select our professional service according to your needs.

Have sufficient cleaners for your building cleaning needs. We can field enough and experienced staff to clean a wide range of structures in the whole of Dubai – from the smallest villa to the most huge buildings.

Our experience in cleaning hotels, restaurants, commercial and residential buildings, offices, schools, hospitals, and many other types of structures is so rich that we know your expectations and we’re sure we can meet them all. Pretty Cleaning guarantees that you will be able to save on money and time by availing any or all of our services.

Cleaning of the building can be done regularly or it can be done as one-off cleaning or one-time cleaning – whichever suits your needs. You can select from among the services that we offer and ask for our cleaners. We have a great team of cleaners for your buildings and windows.

CITIZEN BUILDING CLEANING SERVICES L.L.C can provide all the cleaning equipment and materials, or you may opt to supply them all.

CITIZEN BUILDING CLEANING SERVICES L.L.C we also provide all kind of cleaning equipments and consumables with proper trained cleaners under regular supervising for providing you a promising service you could have ever imagined.

WE PROVIDE RIGHT CHEMICALS AND EQUIPMENTS SUITABLE FOR YOUR SITE KEEPING YOUR SAFETY AS FIRST PREFERENCE.

CITIZEN BUILDING CLEANING SERVICES L.L.C ISO 9001:2008 certified companY.

Toilet Hygiene, Sanitizing & Cleaning
Employees and customers alike can find water droplets on toilet seats and surfaces particularly off-putting. These often occur following the flushing of toilets when droplets spray up from the bowl. These can carry bacteria such as E coli.

Our experienced washroom cleaning teams are trained in minimizing the undesirable effect and risks associated with the contamination of surfaces in toilet cubicles. Our toilet cleaning services and sanitation products are purposely designed to help deal with this.

Citizen can provide and install Safe seat sanitizing dispensers and chemicals which are effective against harmful bacteria. Of all cubicle areas the toilet seat is usually the most likely to harbor bacteria. This product helps the individual feel more confident in using your facilities by allowing them to sanitize the seat prior to use with an ultra-quick drying chemical. It is housed in a stylish, discreet fixture which is usually fitted adjacent to the toilet roll dispenser. The seat sanitizer also has a pleasant perfume. When sprayed onto the seat for the user in an optimized pattern it immediately sanitizes the seat. Refills can be fitted quickly and easily, and each refill can produce 1000 operations.

When combined with Citizen Cleaning’s regular cleaning and washroom hygiene maintenance programs, these innovative dispensing products help to give employees and clients confidence in your workplace facilities whilst minimizing the risk of contamination.

Citizen Security is ISO 9001:2008 certified professional security guard company in Dubai.

We are known as a commercial security service provider for small businesses to big industries. Keeping business information, inventory, and people safe at the business location is the first aspect of a good businessman. Our commercial security guards are always ready to do their job and make your assets safe.

Whatever your industry is, Citizen Security can supply security in Dubai with the necessary training and experience to protect your property in every eventuality. We provide security personnel to the customers for the entire of Dubai.

Citizen Security Services offers a broad range of commercial security services, including:

· Uniformed, armed security guards

· Background checks and investigative services

· Concierge and receptionist services

· Mobile Patrol & Foot Patrol

· Special events coverage and crowd control

· Workplace violence solutions

This is a section of our company which has seen continuous growth, providing flexible operating options to the education sector; in particular colleges, university campuses and schools. These locations often require highly visible security for very specific hours in the day / early evening during term time. This security enables students to feel comfortable studying on their own and into the evening. We also provide a similar service for schools which has proved a very effective deterrent against opportunistic graffiti and vandalism; particularly over weekends and during school holidays when the premises are most vulnerable.

Citizen Security Services has excelled in the provision of security services to all industry sectors. Citizen Security’s guarding division covers a diverse range of security services: hotel security, static and patrol guarding.

Citizen Security Services is now a ISO 9001:2008 certified company.

All security officers are DPS trained and have successfully passed a criminality check and had various personal details independently verified by a government agency.

Site survey
Each new contract presents Assist with a new set of challenges.

To be successful in these challenges, Citizen Security carries out a site-specific survey. The purpose of this survey is to identify existing standards of service and to establish high-priority areas for security in terms of high-visibility patrolling, areas of concern, as well as the following:

Level of cover required/hours and manning levels
Frequency of patrolling & static positions
Specific requirements (for example, regular duties to be performed)
Level of contract management required
Property layout, floor maps, our area of responsibility
Any areas requiring special attention
Health & safety issues
Training issues
Frequency of management visits, scheduled and unscheduled

Security Measures for Hotels

The hotel and hospitality industry is based on service delivery, and with good service comes good security. The guest’s security is integral to the hotels success, as poor security can expose guests to a plethora of risks and compromise the reputation of the hotel. Security is an essential investment for the success of a hotel, however large or small it is, the guest’s peace of mind is central to whether or not they will return to stay again. There are particular risks that are pervasive in hotels, one of which is unauthorised visitors.

Any detection of unauthorised or suspicious visitors should be communicated immediately to patrolling security staff, who are fully trained to deal with the situation in a safe and professional way, causing minimal disruption. Other key security measures include key/door security and control, adequate staff identification measures, front desk security, corridor patrolling and CCTV and camera control.

CCTV

Objectives
In appointing Citizen Security you will have the services and resources of London’s leading provider of hotel security services. Citizen Security Services has the organisation to successfully manage the contract, as well as the industry knowledge to develop it further.

Citizen Security Services ‘s main objectives when dealing with it’s clients large or small are to:

Have a partnership approach towards your security requirements
Be a committed, empowered and proactive management team
Have a flexible approach to the contract in order to cope with requirement changes
Give reassurance of ongoing contract management and monitoring
Provide well paid, well-managed, motivated and suitably trained staff
Commit to uphold the reputation and image of the client in all activities
Provide value for money
Maintain a consistently high standard of service
Be aware of all legislative issues
Comply with the security industry authority approved contractor scheme
Adhere to the client’s policies and procedures

There is no such thing as victim-less crime; theft from stores and shops contributes to a massive proportion of a business’s overheads, which have to be partly recouped from the end consumer, meaning an increase in prices.

Retail Guarding

Retail guards can act as a visual deterrent, constantly surveying your business and drawing on a wealth of experience to uncover the most elusive of would be thieve’s.

The fact is, word soon spreads that your retail outlet has an highly effective detection team in operation, and would-be thieves move on to look for easier targets.

Retail Guarding

As always, the key is in the caliber of the operatives that we provide and the consistency of the team on site. This mean you have at your disposal individuals who know you, know your business, and are well-versed in the way you operate.

We realize that front of house security operatives may be your customers’ first and last point of contact with you. Our goal is for every one of your customers to leave remembering the service they received for all the right reasons.

All operatives assigned to reception or concierge roles complete a qualification in customer service. We also have an in-house hospitality training module that covers reception and concierge duties as well as corporate events and this course can be tailored to your own specific requirements when delivered to your team.

Our company holds Security Guarding which incorporates ISO 9001:2008 certification .

Due to the volume of work we carry out we benefit from certain economies of scale; essentially this enables us to ensure that our security operatives spend at least twice as much time with our supervisory and management staff compared to industry guidelines – the net effect is a better service for your site.

We are able to supply a range of specialist roles including, reception and concierge; switchboard and help desk; CCTV operatives; chauffeurs and drivers; mail room and porter services; meeting room set-up (including security sweeps).

All our staff are supplied in a range of high quality smart uniforms or corporate suits that represent your brand well whilst identifying us as a security presence.

Maintenance Services is fully licensed and insured to give you the confidence that qualified personnel are handling your job; Our Company offers a comprehensive, single source solution to professionals who oversee commercial, retail, industrial and apartment property, by offering an integrated package of services to meet your core requirements.

Our Maintenance Service includes:

• Secure all doors and turn off appropriate lights upon completion of work
• Troubleshoots minor maintenance problems involving electrical, structural, plumbing, and equipment repair or replacement
• Performs preventive building maintenance duties, caulks windows and doors, repairs and replaces broken windows
• Performs routine plumbing repairs such as unstopping toilets, sinks or urinals, fixing water leaks, leaking faucets, and water fountains
• Performs routine electrical repairs such as changing light bulbs or fluorescent lamps and assists in repairing ballast and light fixtures
• Purchases supplies, equipment, and materials necessary to complete projects
• Assembles and moves furniture, hangs pictures and bulletin boards, makes name plates, moves and sets up tables and chairs
• Repairs and replaces door knobs or locks, repairs door closures, patches holes in walls
• Paints interior and exterior walls

and many more…

Industrial security is the protection of industrial installations, materials, resources, and classified information. The objective is to protect from loss or damage. Industrial security covers the use of security measures and procedures required to prevent, detect and return the loss or to prevent the compromise of classified documents.

Special Event Security
Citizen Security provides a full range of event security services and solutions for your company’s entertainment, sporting or corporate events.

Security for high-level events includes access control for perimeter and auditorium, crowd and parking control, explosives sweeps with canine patrol and executive protection. We use highly specialized, experienced personnel to partner with you to develop a comprehensive security plan that includes event management, coordination with local law enforcement and medical personnel, and risk/event assessments.

Here at Citizen Security we are committed to ensuring that your construction site is fully protected. As one of the Dubai leading security providers we employ only qualified security guards to carry out a full construction site security plan to keep all of your assets safe. Offering the complete package we can tailor the below construction security services to your exact needs:

Static and Mobile Guards

Gate House Security for staff and visitor access

Delivery handling

Promote Health & Safety onsite

Theft and vandalism reduction

Onsite CCTV monitoring for rapid reaction to intruders

With our experience in the security industry we understand just how vulnerable construction sites can be and know exactly what measures need to be put in place to ensure that this is not the case. With expensive equipment, tools and materials often left unattended, construction sites make for the perfect opportunity not only for thieves and vandals but also make for a hazardous danger zone for unsuspecting children who simply see your site as a playground. By choosing a construction security service from Citizen Security you can relax safe in the knowledge you have done all you can to keep your site secure so that your expensive materials and machinery won’t be damaged or go walkabout.

When you and your employees pack up and leave for the day the last thing you’ll want to be thinking about is whether or not your equipment and hard work will be as it was when you left it. This is why we have a robust system in place with the likes of shift operated mobile security patrols which can operate through the night when you’re not there and when your site is consequently most susceptible.

So get in touch with Citizen Security service today and we’ll create, monitor and manage a building site security service that allows you to get on with the job at hand without ever worrying about your security.