Reception and Front of House Security
We realize that front of house security operatives may be your customers’ first and last point of contact with you. Our goal is for every one of your customers to leave remembering the service they received for all the right reasons. All operatives assigned to reception or concierge roles complete a qualification in customer service. We also have an in-house hospitality training module that covers reception and concierge duties as well as corporate events and this course can be tailored to your own specific requirements when delivered to your team. Our company holds Security Guarding which incorporates ISO 9001:2008 certification . Due to the volume of work we carry out we benefit from certain economies of scale; essentially this enables us to ensure that our security operatives spend at least twice as much time with our supervisory and management staff compared to industry guidelines – the net effect is a better service for your site. We are able to supply a range of specialist roles including, reception and concierge; switchboard and help desk; CCTV operatives; chauffeurs and drivers; mail room and porter services; meeting room set-up (including security sweeps). All our staff are supplied in a range of high quality smart uniforms or corporate suits that represent your brand well whilst identifying us as a security presence.